Archive for the ‘ Contractor Who? Why? Expect What? ’ Category

Thank You, Customers!

April 30th, 2013  in Contractor Who? Why? Expect What? Comments Off

What to Expect From Your Contractor

Construction projects are seldom stress-free, however, knowing what to expect from your contractor helps. The first thing to know is there may be glitches. Weather holds up the job, special orders don’t arrive on time, a wall that is removed may cover unforeseen damage that adds to the cost of the work. A contractor can’t avoid the unexpected, but it is easier when you know what to expect from him, and as a team you can work through the rest.

  • Expect your contractor upon request to show proof of a business license, liability insurance, Workers’ Compensation and references from previous and present customers.
  • Expect your contractor to be available to meet 2-3 times ahead of a major renovation to get the details in writing.
  • Expect your contractor to show up on time for meetings, take time to answer questions/listen to your concerns and to call back or answer emails within 24 to 48 hours especially once the job is underway.
  • Expect your contractor to know what permits need to be pulled and to start the process in a timely manner. Otherwise, this may prolong a job. The same is true for architectural/engineered drawings that you may be required to have depending on the job.
  • Expect an itemized contract upon request, pricing out materials and labor. Keep in mind, if you add to your to-do list, choose pricier materials or ask for changes beyond the agreement, the cost of the job will increase.
  • Expect your contractor to give you a deadline when the job will be completed and to update you immediately if there are holdups. If you request extra projects, this prolongs the completion date.
  • Expect updates as the job progresses.
  • Expect your contractor to let you know if unexpected costs arise before he goes ahead with the job.
  • Expectyour contractor to be upfront instead of telling you what you want to hear. If he says he can start tomorrow, finish a major renovation in three weeks and for the price you set, you may want to question if the deal sounds too good to be true.

If you’re looking for a contractor, call SCI – Southern Coast Improvements at 843-421-9255.



March 13th, 2012  in Contractor Who? Why? Expect What? Comments Off

How To Find a Reputable Contractor

Finding a reputable contractor can mean the difference between smooth sailing and being up the creek without a paddle. We know all about that. And so do Grand Stranders who have shared plenty of horror stories about the home improvement guy who asked for a deposit for supplies but never returned to do the work. Or the one who tore the customer’s house apart, then walked off the job. Or the contractor who painted over rotted wood that ended up costing more to fix than the original bid..

Who has the time or money to deal with scenarios like these?

To find a reputable contractor:

  • Ask to see a professional license and a business license. The person overseeing the work should either be a licensed residential contractor or a licensed general contractor.
  • Get proof of insurance and bonding. It’s best when a contractor like Southern Coast Improvements has general liability insurance and Workman’s Compensation to protect workers and homeowners.
  • Contact references and ask questions about reliability, work habits, quality of work, and how easy the contractor is to work with overall. The best contractor is one who comes highly recommended by family, friends or a trusted acquaintance.
  • Pay attention to what the contractor does instead of what he says. We hired a cabinetmaker that guaranteed kitchen cabinets within three weeks. When we asked to see the progress, all we got was excuses. It was tempting to hang in there because we had invested our time. Instead, we followed our own advice and took our business elsewhere.
  • Check out jobs that are in progress. Ask to see completed projects to assure the contractor’s work is satisfactory.
  • Be wary if a contractor is too available. Being busy is a good sign. Even if waiting is inconvenient, keep in mind that you don’t want someone working on your home that no one else wants working on his or hers.

    If you’re shopping for a contractor, give John Henson at SCI – Southern Coast Improvements a call at 843-421-9255.


February 14th, 2012  in Contractor Who? Why? Expect What? Comments Off

Just getting started

Our company has been around since 2007 and word of mouth has been our only advertisement so far. And so far, so good. However, as we look for ways to expand the business, and look to local companies like Carolina Cool and A&I for good examples of promotion, we recognize an online presence is the next professional step.

Thanks for your patronage up till now. Please visit often as we’ll post projects in progress and we’ll update our blog often. Call SCI – Southern Coast Improvements at 843-421-9255 for a free consultation.

The Quality of our work improves the Quality of your life. 

January 14th, 2012  in Contractor Who? Why? Expect What? Comments Off